Privacy Policy
Last Updated: January 21st, 2023
At ADORK, your privacy is our priority. This Privacy Policy outlines the types of information we collect, how we use and protect it, and the choices you have concerning your data when you interact with our website and services. By visiting https://adork.net or using our services, you agree to the terms outlined in this policy.
1. Who We Are
ADORK is a full-service digital agency offering custom web & app development, managed hosting, server solutions, automation systems, and AI-powered tools. This policy applies to all users of our website, clients, prospective clients, and partners.
2. Information We Collect
We collect both personal and non-personal information:
A. Information You Provide Directly
When you:
- Contact us via forms
- Sign up for a consultation
- Request a quote or service
- Subscribe to newsletters
We may collect:
- Full name
- Email address
- Business name
- Project or service requirements
- Any other details you voluntarily provide
B. Automatically Collected Data
When you browse our website, we may automatically collect:
- IP address and geographic location
- Browser type, version, and operating system
- Pages visited, time spent on site, referring URLs
- Device identifiers
- Cookies and usage analytics
This information is gathered via cookies, tracking pixels, and analytics tools (e.g., Google Analytics).
3. Use of Your Information
We use your data to:
- Respond to inquiries and provide requested services
- Deliver proposals, estimates, or service details
- Improve website functionality and performance
- Personalize content and communication
- Send marketing emails (only with your consent)
- Prevent fraud, abuse, or security breaches
- Comply with applicable legal obligations
4. Legal Bases for Processing (GDPR Compliant)
If you’re located in the European Economic Area (EEA), we rely on one of the following legal bases:
- Consent – when you opt-in to communications
- Contract – to fulfill services or respond to requests
- Legal obligation – when required by law
- Legitimate interest – for improving service quality and preventing misuse
5. How We Share Information
We do not sell your personal information. However, we may share it with:
- Service providers: Hosting, analytics, CRM, email delivery tools
- Legal authorities: When required to comply with legal obligations
- Partners and contractors: Only when necessary to fulfill a service, under strict confidentiality
6. Cookies and Tracking Technologies
We use cookies and similar technologies for:
- Session management
- Analytics and performance monitoring
- Remembering your preferences
You may disable cookies via your browser settings, but this may impact site functionality.
7. Data Retention
We retain your personal data:
- As long as needed to fulfill the purpose it was collected for
- As required by legal or regulatory obligations
- Until you request deletion (where applicable)
Data related to invoicing and legal transactions may be retained for up to 7 years.
8. Data Security
We implement robust measures to protect your information:
- SSL encryption across all web traffic
- Firewall and malware protection on our hosting stack
- Role-based access control
- Encrypted backups
Despite our efforts, no system is 100% secure. We encourage users to take caution when submitting sensitive data online.
9. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent at any time
- Object to processing under certain conditions
- Lodge a complaint with a data protection authority (e.g., under GDPR or CCPA)
For any such requests, please email us at info@adork.net.
10. International Data Transfers
We operate in Pakistan, but our third-party service providers may be located internationally. Data may be transferred outside your jurisdiction, but we ensure safeguards like encryption and Data Processing Agreements (DPAs) are in place.
11. Children’s Privacy
Our website and services are not intended for children under 13. We do not knowingly collect data from children. If you believe a child has submitted personal data to us, please contact us to delete it.
12. Third-Party Links
Our website may link to third-party sites (e.g., payment processors, integrations). We are not responsible for the privacy practices or content of external sites.
13. Updates to This Policy
We may update this policy to reflect changes in law or service updates. When we do, the updated date will be shown at the top of this page. Continued use of our site after updates indicates acceptance of the revised policy.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out to: